Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Effective Date: January 15, 2025 | Last Updated: February 8, 2025
Information We Collect
When you visit DataFluxNet or use our investment analysis services, we collect information that helps us provide better financial insights. This includes data you give us directly and information we gather automatically.
How We Use Your Information
We use your data to deliver valuable investment analysis services and improve your experience with our platform. Here's what we do with the information we collect:
Your personal details help us customize investment recommendations based on your financial goals. We analyze market data alongside your preferences to create personalized investment strategies that align with your risk tolerance.
Technical information helps us understand how people use our site, which pages are most helpful, and where we can make improvements. We also use this data to protect against fraud and keep your account secure.
We never sell your personal information to third parties. Your financial data stays within our secure systems and is only shared with trusted partners when necessary to provide our services.
Data Protection and Security
Protecting your financial information is our top priority. We use industry-standard encryption and security measures to keep your data safe from unauthorized access.
All sensitive data is encrypted both in transit and at rest. Our servers are protected by firewalls, and we regularly update our security protocols to address emerging threats. Access to your information is limited to authorized personnel who need it to provide our services.
We conduct regular security audits and work with cybersecurity experts to ensure our systems meet the highest standards. If we detect any security issues, we'll notify affected users promptly and take immediate action to resolve the problem.
Your Rights and Choices
You have significant control over your personal information. Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you can:
To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process.
Data Retention Periods
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods:
Account Information
Kept for the duration of your active account plus 7 years after closure for financial record-keeping requirements.
Investment Analysis Data
Retained for 5 years after your last transaction to support ongoing analysis and regulatory compliance.
Website Usage Data
Analytics data is typically kept for 2 years to help us improve our services and user experience.
Communication Records
Support conversations and email communications are stored for 3 years for quality assurance purposes.
Third-Party Services and Data Sharing
We work with trusted partners to provide comprehensive investment analysis services. These partnerships involve limited data sharing under strict confidentiality agreements.
Market data providers help us deliver real-time financial information. Payment processors handle transactions securely without storing your financial details on our servers. Analytics services help us understand user behavior to improve our platform.
We never share your personal information for marketing purposes without your explicit consent. Any data sharing is limited to what's necessary to provide our services and is governed by contractual agreements that require the same level of data protection we maintain.
International Data Transfers
While our primary operations are based in Thailand, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information.
Any international transfers comply with Thailand's PDPA requirements and include contractual protections that ensure your data receives the same level of protection regardless of where it's processed.
We regularly review our international partners and their data protection practices to ensure they meet our high standards for privacy and security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized investment insights. These small files help us remember your preferences and improve site functionality.
Essential cookies keep your account secure and help our platform function properly. Analytics cookies help us understand which features are most valuable to our users. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.
Updates to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates, such as clarifications or formatting changes, may be made without notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions or Concerns?
Our privacy team is here to help. Reach out with any questions about how we handle your data or to exercise your privacy rights.
Email: support@datafluxnet.com
Phone: +66 44 009 711
Address: 298/469 Suphalai City Resort, Ban Suan, Chon Buri District, Chon Buri 20000, Thailand